Ryanair Misses Joke About Passenger's Emotional Baggage

Buzz60 2015-01-05

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Ryanair took a fake complaint seriously as the company is trying hard to step up in the customer service department. Only problem is, the complaint about a passenger crying because she was charged for her emotional baggage, was clearly a joke. Sean Dowling (@Seandowlingtv) has the details.

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